RUM Work
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Channels Overview

RUM Work lets you manage your chat commerce through Channels.

Introduction

The Channels available at RUM Work are a bridge that lets you connect different chat platforms to the RUM Work Chat. Using it, you can easily manage messages that you send and receive across multiple platforms.
Currently, it supports 5 channel integrations:
Channels in RUM Work
  1. 1.
    WhatsApp
  2. 2.
    Facebook
  3. 3.
    Instagram
  4. 4.
    WeChat
  5. 5.
    Telegram

Channels Summary

By looking at the following table, you can understand more about the Channels supported at RUM Work.
Channels
Difficulty
Time Needed
Requirements
Facebook
Easy
5 mins
Facebook Account, and a Facebook Page.
WhatsApp Using 360dialog
+
Moderate
1 to 2 working days
A valid phone number not previously used with WhatsApp.
WhatsApp Using Emma
+
Moderate
1 to 2 working days
A valid phone number not previously used with WhatsApp.
WhatsApp Using Maytapi
+
Easy
5 mins
A valid phone number used with WhatsApp.
WhatsApp Using Cloud API
+
Advanced
15 - 30 mins
Facebook Account, Meta Developer Account, a Facebook Page, live website and a valid phone number not previously used with WhatsApp.
Instagram
Easy
5 mins
Instagram Account and a Facebook Page.
Telegram
Easy
5 mins
Account on Telegram