Channels Overview

RUM Work lets you manage your chat commerce through Channels.

Introduction

The Channels available at RUM Work are a bridge that lets you connect different chat platforms to the RUM Work Chat. Using it, you can easily manage messages that you send and receive across multiple platforms.

Currently, it supports 5 channel integrations:

Channels Summary

By looking at the following table, you can understand more about the Channels supported at RUM Work.

Channels DifficultyTime NeededRequirements

Facebook

Easy

5 mins

Facebook Account, and a Facebook Page.

WhatsApp Using 360dialog

Moderate

1 to 2 working days

A valid phone number not previously used with WhatsApp.

WhatsApp Using Emma

Moderate

1 to 2 working days

A valid phone number not previously used with WhatsApp.

WhatsApp Using Maytapi

Easy

5 mins

A valid phone number used with WhatsApp.

WhatsApp Using Cloud API

Advanced

15 - 30 mins

Facebook Account, Meta Developer Account, a Facebook Page, live website and a valid phone number not previously used with WhatsApp.

Instagram

Easy

5 mins

Instagram Account and a Facebook Page.

Telegram

Easy

5 mins

Account on Telegram

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