# Channels Overview

### Introduction

The Channels available at RUM Work are a bridge that lets you connect different chat platforms to the RUM Work Chat. Using it, you can easily manage messages that you send and receive across multiple platforms. 

Currently, it supports 5 channel integrations:

![Channels in RUM Work](/files/feSfg6ffJroPSyBaS8aU)

1. [**WhatsApp**](/messaging-channels/whatsapp-integration.md)
   * Using [360dialog](/messaging-channels/whatsapp-integration/360dialog.md)
   * [Emma](/messaging-channels/whatsapp-integration/emma.md)
   * [Maytapi](/messaging-channels/whatsapp-integration/maytapi.md)
   * [Cloud API](/messaging-channels/whatsapp-integration/cloud-api.md)
2. [**Facebook**](/messaging-channels/facebook-integration.md)
3. [**Instagram**](/messaging-channels/instagram-integration.md)
4. [**WeChat**](/messaging-channels/wechat-integration.md)
5. [**Telegram**](/messaging-channels/telegram-integration.md)

### Channels Summary

By looking at the following table, you can understand more about the Channels supported at RUM Work.

<table><thead><tr><th width="149">Channels</th><th width="171" align="center"> </th><th width="112" align="center">Difficulty</th><th align="center">Time Needed</th><th width="247" align="right">Requirements</th></tr></thead><tbody><tr><td><strong>Facebook</strong></td><td align="center"><img src="/files/Yty4cF3owjoyO2kv7fPY" alt="" data-size="original"></td><td align="center">Easy</td><td align="center">5 mins</td><td align="right">Facebook Account, and a Facebook Page.</td></tr><tr><td>WhatsApp Using <strong>360dialog</strong></td><td align="center"><img src="/files/QKvXdUXPmzuNK6EnOatl" alt="" data-size="original">+<img src="/files/ICLfOUrhzQIq1cZzaPvA" alt="" data-size="original"></td><td align="center">Moderate</td><td align="center">1 to 2 working days</td><td align="right">A valid phone number not previously used with WhatsApp.</td></tr><tr><td>WhatsApp Using <strong>Emma</strong></td><td align="center"><img src="/files/QKvXdUXPmzuNK6EnOatl" alt="">+<img src="/files/eTRmJnIhVk42jLq5yBoB" alt=""></td><td align="center">Moderate</td><td align="center">1 to 2 working days</td><td align="right">A valid phone number not previously used with WhatsApp.</td></tr><tr><td>WhatsApp Using <strong>Maytapi</strong></td><td align="center"><img src="/files/QKvXdUXPmzuNK6EnOatl" alt="">+<img src="/files/UM2qZCYq6mEeF6q2zyMH" alt=""></td><td align="center">Easy</td><td align="center">5 mins</td><td align="right">A valid phone number used with WhatsApp.</td></tr><tr><td>WhatsApp Using <strong>Cloud API</strong></td><td align="center"><img src="/files/QKvXdUXPmzuNK6EnOatl" alt="">+<img src="/files/XZYZrRrpdy4G0UfyOHUU" alt=""></td><td align="center">Advanced</td><td align="center">15 - 30 mins</td><td align="right">Facebook Account, Meta Developer Account, a Facebook Page, live website and a valid phone number not previously used with WhatsApp.  </td></tr><tr><td><strong>Instagram</strong></td><td align="center"><img src="/files/ORpjXsBBKkfJ91xb6rmH" alt="" data-size="line"></td><td align="center">Easy</td><td align="center">5 mins</td><td align="right">Instagram Account and a Facebook Page.</td></tr><tr><td><strong>Telegram</strong></td><td align="center"><img src="/files/JVP9HbuF8lsq8W6d0eSn" alt="" data-size="line"></td><td align="center">Easy</td><td align="center">5 mins</td><td align="right">Account on Telegram</td></tr></tbody></table>


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