# Channels Overview

### Introduction

The Channels available at RUM Work are a bridge that lets you connect different chat platforms to the RUM Work Chat. Using it, you can easily manage messages that you send and receive across multiple platforms.&#x20;

Currently, it supports 5 channel integrations:

![Channels in RUM Work](https://1755261872-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhElFPtMZjXYjDDMBT5q2%2Fuploads%2FblMUqX9YxGqx3N87MLal%2FChannels%20Window%20in%20RUM%20Work.png?alt=media\&token=3e1245b9-5e54-4ba4-8558-3e6eb46b1096)

1. [**WhatsApp**](https://docs.rumwork.io/messaging-channels/whatsapp-integration)
   * Using [360dialog](https://docs.rumwork.io/messaging-channels/whatsapp-integration/360dialog)
   * [Emma](https://docs.rumwork.io/messaging-channels/whatsapp-integration/emma)
   * [Maytapi](https://docs.rumwork.io/messaging-channels/whatsapp-integration/maytapi)
   * [Cloud API](https://docs.rumwork.io/messaging-channels/whatsapp-integration/cloud-api)
2. [**Facebook**](https://docs.rumwork.io/messaging-channels/facebook-integration)
3. [**Instagram**](https://docs.rumwork.io/messaging-channels/instagram-integration)
4. [**WeChat**](https://docs.rumwork.io/messaging-channels/wechat-integration)
5. [**Telegram**](https://docs.rumwork.io/messaging-channels/telegram-integration)

### Channels Summary

By looking at the following table, you can understand more about the Channels supported at RUM Work.

<table><thead><tr><th width="149">Channels</th><th width="171" align="center"> </th><th width="112" align="center">Difficulty</th><th align="center">Time Needed</th><th width="247" align="right">Requirements</th></tr></thead><tbody><tr><td><strong>Facebook</strong></td><td align="center"><img src="https://1755261872-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhElFPtMZjXYjDDMBT5q2%2Fuploads%2FinpWYYDtAmqdIPvNMlZi%2FFB%20Logo.png?alt=media&#x26;token=63e6d4bb-19ed-49be-8810-a05d4ef67b22" alt="" data-size="original"></td><td align="center">Easy</td><td align="center">5 mins</td><td align="right">Facebook Account, and a Facebook Page.</td></tr><tr><td>WhatsApp Using <strong>360dialog</strong></td><td align="center"><img src="https://1755261872-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhElFPtMZjXYjDDMBT5q2%2Fuploads%2FeRe5vfNVkHxJumysZM9O%2FWhatsApp%20Logo.png?alt=media&#x26;token=d18a08d8-8d2c-4653-83a4-91a9d1bf4692" alt="" data-size="original">+<img src="https://1755261872-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhElFPtMZjXYjDDMBT5q2%2Fuploads%2F40mZbAJKI8ftsWvmHXvi%2F360dialog%20Logo.png?alt=media&#x26;token=ebaab140-c436-4d5a-b3e2-fbcc27cceafd" alt="" data-size="original"></td><td align="center">Moderate</td><td align="center">1 to 2 working days</td><td align="right">A valid phone number not previously used with WhatsApp.</td></tr><tr><td>WhatsApp Using <strong>Emma</strong></td><td align="center"><img src="https://1755261872-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhElFPtMZjXYjDDMBT5q2%2Fuploads%2FeRe5vfNVkHxJumysZM9O%2FWhatsApp%20Logo.png?alt=media&#x26;token=d18a08d8-8d2c-4653-83a4-91a9d1bf4692" alt="">+<img src="https://1755261872-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhElFPtMZjXYjDDMBT5q2%2Fuploads%2FyvsZX3nVK1XBvBrGMe7a%2Femma%20logo.png?alt=media&#x26;token=ab435007-7107-496b-80de-cf40225defbc" alt=""></td><td align="center">Moderate</td><td align="center">1 to 2 working days</td><td align="right">A valid phone number not previously used with WhatsApp.</td></tr><tr><td>WhatsApp Using <strong>Maytapi</strong></td><td align="center"><img src="https://1755261872-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhElFPtMZjXYjDDMBT5q2%2Fuploads%2FeRe5vfNVkHxJumysZM9O%2FWhatsApp%20Logo.png?alt=media&#x26;token=d18a08d8-8d2c-4653-83a4-91a9d1bf4692" alt="">+<img src="https://1755261872-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhElFPtMZjXYjDDMBT5q2%2Fuploads%2FzxE2RfnaCV1HUsg4u01K%2FMaytapi%20Logo.png?alt=media&#x26;token=ba9b2041-433d-494d-9d69-4a0d768b3c28" alt=""></td><td align="center">Easy</td><td align="center">5 mins</td><td align="right">A valid phone number used with WhatsApp.</td></tr><tr><td>WhatsApp Using <strong>Cloud API</strong></td><td align="center"><img src="https://1755261872-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhElFPtMZjXYjDDMBT5q2%2Fuploads%2FeRe5vfNVkHxJumysZM9O%2FWhatsApp%20Logo.png?alt=media&#x26;token=d18a08d8-8d2c-4653-83a4-91a9d1bf4692" alt="">+<img src="https://1755261872-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhElFPtMZjXYjDDMBT5q2%2Fuploads%2FqZ5y5DrNNbOPhCCLYtdY%2FCloud%20API%20Logo.png?alt=media&#x26;token=608c0e7d-9816-49f8-aeb9-4ceba38a46ac" alt=""></td><td align="center">Advanced</td><td align="center">15 - 30 mins</td><td align="right">Facebook Account, Meta Developer Account, a Facebook Page, live website and a valid phone number not previously used with WhatsApp.  </td></tr><tr><td><strong>Instagram</strong></td><td align="center"><img src="https://1755261872-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhElFPtMZjXYjDDMBT5q2%2Fuploads%2F9xj2T3m6iburMdCY4Owl%2FInsta%20Logo.png?alt=media&#x26;token=735fe7ca-749e-4dcb-ab21-af39bfd0ef52" alt="" data-size="line"></td><td align="center">Easy</td><td align="center">5 mins</td><td align="right">Instagram Account and a Facebook Page.</td></tr><tr><td><strong>Telegram</strong></td><td align="center"><img src="https://1755261872-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhElFPtMZjXYjDDMBT5q2%2Fuploads%2FXqbCA7CaY5XQIzeKCW3F%2FTelegram%20Logo.png?alt=media&#x26;token=fa25300c-411f-4aae-9202-aaaffb8b2225" alt="" data-size="line"></td><td align="center">Easy</td><td align="center">5 mins</td><td align="right">Account on Telegram</td></tr></tbody></table>
