Channels Overview
RUM Work lets you manage your chat commerce through Channels.
The Channels available at RUM Work are a bridge that lets you connect different chat platforms to the RUM Work Chat. Using it, you can easily manage messages that you send and receive across multiple platforms.
Currently, it supports 5 channel integrations:
Channels in RUM Work
By looking at the following table, you can understand more about the Channels supported at RUM Work.
Channels | Difficulty | Time Needed | Requirements | |
|---|---|---|---|---|
Facebook |  | Easy | 5 mins | Facebook Account, and a Facebook Page. |
WhatsApp Using 360dialog |   | Moderate | 1 to 2 working days | A valid phone number not previously used with WhatsApp. |
WhatsApp Using Emma |  | Moderate | 1 to 2 working days | A valid phone number not previously used with WhatsApp. |
WhatsApp Using Maytapi |  | Easy | 5 mins | A valid phone number used with WhatsApp. |
WhatsApp Using Cloud API |  | Advanced | 15 - 30 mins | Facebook Account, Meta Developer Account, a Facebook Page, live website and a valid phone number not previously used with WhatsApp. |
Instagram |  | Easy | 5 mins | Instagram Account and a Facebook Page. |
Telegram |  | Easy | 5 mins | Account on Telegram |