# Settings

- [Overview](/settings/login.md): Take Control of the RUM Work platform by utilising the options available in the Settings.
- [My Account](/settings/my-account.md)
- [General](/settings/my-account/general.md)
- [Ticket Due Date](/settings/my-account/ticket-due-date.md)
- [Chat Settings](/settings/my-account/chat-settings.md)
- [Working Hours](/settings/my-account/working-hours.md)
- [Roles & Permissions](/settings/roles-and-permissions.md)
- [Department](/settings/department.md)
- [Team](/settings/team.md)
- [Quick Reply](/settings/quick-reply.md)
- [Automation Workflows](/settings/automation-workflows.md)
- [Trigger](/settings/automation-workflows/trigger.md)
- [Trigger Conditions](/settings/automation-workflows/trigger-conditions.md)
- [Actions/Steps](/settings/automation-workflows/actions-steps.md)
- [FAQ Bot](/settings/faq-bot.md)
- [Knowledge  Base](/settings/knowledge-base.md)
- [Custom Fields](/settings/custom-fields.md)