> For the complete documentation index, see [llms.txt](https://docs.rumwork.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.rumwork.io/payment-method-and-subscription/manage-subscription-plans.md).

# Manage Subscription Plans

### Overview

Once added a [payment method](/payment-method-and-subscription/add-payment-method.md), using the Billing module, you can subscribe to RUM Work's different plans. Upgrade or downgrade from a plan whenever required. Change billing cycle and more. 

<figure><img src="/files/pKgLk5Buc7XckW8sLRCv" alt=""><figcaption><p>RUM Work Billing Window and Its Options</p></figcaption></figure>

The following sections will help you utilize the billing at your convenience.

### Available Plans

Currently, RUM Work offers 3 plans, of which one is free, and the other 2 are available under Monthly and Yearly cycles. You can pay using USD or HKD.&#x20;

* Lifetime Free.
* Growing.
* Professional.

### Subscribing to a Plan

If you're using the Lifetime Free plan currently, then you've got two options:

<figure><img src="/files/nAen0PSr6b7xF89WZTCp" alt=""><figcaption></figcaption></figure>

* Try the free trial of the Growing or Professional plan.
* Or directly subscribe to either Growing or Professional.

To avail the free trial, first, ensure -&#x20;

* Billing Cycle: **Monthly** or **Yearly.**&#x20;
* Currency: **USD** or **HKD**.

After selecting the Billing Cycle and Currency, click ***Start 7 Days Free Trial**.*

<figure><img src="/files/NlJocYXEUDd4O6zMeQZB" alt=""><figcaption></figcaption></figure>

Then, click **Confirm*****.*** And you'll be on the free trial. Once the trial end, your account will be downgraded to the Lifetime Free plan.

To subscribe, click **Subscribe** for the required plan.&#x20;

<figure><img src="/files/GPOr4noGUgHu9Q8vQVuN" alt=""><figcaption></figcaption></figure>

Then, [add a payment method](/payment-method-and-subscription/add-payment-method.md) if not already, otherwise click **Pay Now**.&#x20;

<figure><img src="/files/94P62PYf6ZluINgChwpT" alt=""><figcaption></figcaption></figure>

Click **Change** if you want to pay using a different method.

### Billing FAQs

<details>

<summary>How secure is the RUM Work platform?</summary>

To process your payment, we use Stripe as our payment partner, a certified PCI Service Provider Level 1.

RUM Work never stores your credentials.

</details>

<details>

<summary>What's the refund policy?</summary>

Please contact support to learn more about RUM Work's Refund Policy.

</details>

<details>

<summary>Can I cancel anytime?</summary>

Yes, you can cancel your RUM Work subscription at any time. Once you cancel, you'll have access to the premium features until the plan ends.

</details>

<details>

<summary>How do I get my payment invoice?</summary>

Your payment invoice will be emailed to you via Stripe.

</details>

<details>

<summary>How do I upgrade/downgrade my plan?</summary>

Click subscribe for the plan you want to upgrade/downgrade.

</details>

<details>

<summary>How will I be charged when I upgrade/downgrade my plan?</summary>

When you upgrade/downgrade your subscription plan, the charge will be prorated based on the used plan's days.

</details>

<details>

<summary>What should I do when I am charged but unable to use the features?</summary>

Please contact support.

</details>

<details>

<summary>What happens when a payment method fails?</summary>

In case of failed payment attempt, the user account would go into an error state, and the admin will be notified.

</details>

<details>

<summary>My payment was declined. Now what?</summary>

Please try to subscribe with another payment method. If the issue persists, please contact support.

</details>

<details>

<summary>How do I change the payment currency on my account?</summary>

You can change your currency from USD to HKD. And HDK to USD. Simply click the currency buttons situated above the plans.

</details>

<details>

<summary>How do I change my credit card information?</summary>

To change your credit card information, click **Add** button in the Add Payment Method section.

</details>