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Overview
The Chat module at RUM Work allows viewing user/customer messages sent or received on different chat platforms. Plus, it enables you to communicate with your customers on different channels and provide top-notch customer service without opening too many platforms or inboxes.
Although upon login to RUM Work, by default, you'll be on the Chat module interface. But still, to access the Chat module, click the Chat option in the sidebar.
Accessing Chat Module
The Chat module has different sections that allow you to efficiently manage and perform several actions on conversations.
RUM Work Chat Window
Search Options
Chat Search Options
Using this particular option in the Chat module, you can search, filter, and sort conversations.
