RUM Work
  • Welcome to RUM Work
  • 🚀Starting With RUM Work
    • Login to RUM Work
    • Connecting to a Channel
    • Add Team Members
    • Reply to Messages
    • Add a Message Bot
  • ⚙️Settings
    • Overview
    • My Account
      • General
      • Ticket Due Date
      • Chat Settings
      • Working Hours
    • Roles & Permissions
    • Department
    • Team
    • Quick Reply
    • Automation Workflows
      • Trigger
      • Trigger Conditions
      • Actions/Steps
    • FAQ Bot
    • Knowledge Base
    • Custom Fields
  • 🧰RUM Work Modules
    • Dashboard
    • Chat
      • Search Conversation
      • Select and Download Conversations
      • Send Message
      • Contact Info
      • Chat More Options
    • Channels
    • Contacts
      • Contact List
      • Custom Fields
    • Follow Ups
    • Tickets
    • Campaigns
      • Basic Campaigns
      • Drip Campaigns
    • Recurring Events
    • Automation
    • Todos List
    • Integrations
      • Rest API
      • Google Dialogflow
      • Facebook Leads
    • Notes
    • File Manager
    • Message History
  • 🌏RUM Work Messaging Channels
    • Connecting to a Channel
    • Channels Overview
    • WhatsApp Integration
      • 360dialog
        • Message Templates
        • Button/Options/Product Messages
      • Maytapi
      • RUM API
      • Cloud API
        • Message Templates
        • Button/Options/Product Messages
      • Emma
        • Message Templates
        • Button/Options/Product Messages
      • WhatsApp Message Templates
    • Facebook Integration
      • Store Settings
      • Message Templates
      • Page Post Comments
    • Instagram Integration
    • WeChat Integration
    • Telegram Integration
  • 🛍️Store Settings
    • WhatsApp
      • Catalog Settings
      • Products
      • Payment Settings
    • Facebook
    • Instagram
  • 💡More How-to's
    • Create a Facebook Page
    • Assign Facebook Page Admin Role
    • Switch Instagram Personal to Business
    • Allow Access to Messages in Instagram
    • How to Delete WhatsApp Account
  • 💳Payment Method and Subscription
    • Add Payment Method
    • Manage Subscription Plans
    • API Documentation
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  1. Settings
  2. My Account

General

PreviousMy AccountNextTicket Due Date

Last updated 2 years ago

Using the General Information option of the settings, you can manage the following details,

  • Business Name

  • Billing Address

  • Default Country Code

  • Default Timezone

  • API Key

To add the information or make changes to it, click the Edit icon.

Then, you get the fields to add the information or make changes. Simply input the Business Name first, then the Billing Address. Choose Default Country Code and Time Zone. Once you're done editing or adding the info, click Update to save changes.

If you're required to access the API Key of your RUM Work business account, you can obtain that by clicking the Copy button.

And if, in any scenario, you need to change the API, then you can do that by clicking the Regenerate Key button.

Reset Data

If you're required to delete all of your data from RUM Work, for example, contacts, chat, campaigns and more, then you can do that by clicking the Clean icon.

It will open the Clear All Data confirmation popup.

To finalise cleaning, click Confirm. And all of your data will be removed safely.

⚙️
My Account
General Information
Edit General Information