Connecting to a Channel
This guide will help you access RUM Work Channels and its options.
Last updated
This guide will help you access RUM Work Channels and its options.
Last updated
RUM Work simplifies chat commerce through Channels that enable you to connect to different Chat Platforms, for example, WhatsApp, Facebook, Instagram, Telegram, etc. Follow this guide to learn how Channels work and can connect with a particular chat platform.
Use your login ID and Password to access your Dashboard. Visit the How to Login RUM Work guide.
Inside the Dashboard, go to the left sidebar and select Channels.
Upon selecting the Channels, a new window will open with 8 Channel options.
Telegram
360Dialog
Emma
Maytapi
Cloud API
To create a channel, simply go to the channel option and click Configure. It will open a popup where you need to enter the details to complete the process.
To learn how to get the required details, you can explore individual guides of each channel.
If you have already created a channel before, the Channels window then shows a channel list allowing you to apply changes to existing channels easily.
To create a new channel, simply click the Create Channel button. A popup will appear asking which Channel connection you want to create.
Select the required Channel and click Next. Then, follow the next step to complete the connection. Check out other user guides to learn how you can create a channel for a specific chat platform option available at RUM Work.
As you've learned how you can create and connect a channel, you can now proceed with creating different channels or adding team members to your RUM Work account.
