WhatsApp Integration
RUM Work Channels let you connect with WhatsApp Business API and exchange messages with customers on WhatsApp. The integration is simple and quick but requires WhatsApp approval.

WhatsApp is among the most popular messaging platforms/applications, with over 2 billion active users. It also offers a business application version that allows businesses to answer customer queries. And with the help of WhatsApp Business API, you can integrate that into RUM Work and send, receive, and track WhatsApp messages effortlessly while managing other chat platforms simultaneously.
However, before integrating the WhatsApp Business API to RUM Work, there are a few things you need to do:
- First, Create a WhatsApp Business API using the partners supported at RUM Work.
- Once created the API, generate the User Token for the specific WhatsApp Channel you've created the API with.
For instance, if you've created the WhatsApp Business API with 360Dialog, then use the 360Dialog Channel to integrate WhatsApp Business API to RUM Work. It will enable you to have personalized interactions with different customers through automated replies and more.
At RUM Work, you can utilize 4 channels at the moment to integrate WhatsApp Business API.
Provider | Type | Monthly Fee | Messaging Pricing | Messaging Limit | Sign Up Link |
---|---|---|---|---|---|
Official | $25/number | Managed by Facebook | 1K in 24HR Window | ||
Official | Custom | Custom | 1K in 24HR Window | Reach out to us at [email protected] | |
Official | 0 | Managed by Facebook | 1k in 24HR Winddow | - | |
Unofficial | $30 | 0 | Max Fixed 6000 Messages/Day. Incoming Unlimited |